Which Service Do I Need?

Stay well and manage minor illnesses at home where you can. Keeping vaccinations up to date, living a healthy lifestyle, managing long-term conditions and keeping essential medicines at home can help you and your family stay well throughout the year. To find out more about self-care, click here.

Not sure what to do? Start with NHS 111. Visit 111.nhs.uk or call 111 for free, 24 hours a day, to get advice, assessment and help finding the right care. To find out more about NHS 111, click here.

Pharmacists can provide advice and treatment for many common illnesses and minor health concerns, often without an appointment.

Find your nearest pharmacy: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy.

To find out more about pharmacy, click here.

If symptoms are not improving, or you need further advice and care, contact your GP practice team. To find out more about the GP practice team, click here.

Urgent but not life-threatening? Walk-in centres, Minor Injury Units (MIUs) and Urgent Treatment Centres (UTCs) can help with a range of urgent illnesses and injuries, including sprains and strains, suspected broken bones, cuts and wounds, and minor burns.

Using an urgent care service can help you get the right care more quickly and avoid an unnecessary trip to A&E.

Services and facilities vary by location, so check before you travel. If you’re not sure where to go, use NHS 111 online or call 111.

To find out more about urgent care, click here.

If you need urgent mental health support, help is available. The NHS 111 mental health service can connect you to the right support when you need it. To find out more about mental health services, click here.

For serious or life-threatening illnesses and injuries, always call 999 or attend your nearest Emergency Department. To find out more about emergency care, click here.

Download our Campaign Leaflet for practical advice on staying well and getting the right help, right time, first time. An EASY read version is also available. Further resources can also be found here.